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Thursday, January 29 • 3:45pm - 4:20pm
Revamp Your Employee Recognition Program To Improve Engagement And Increase Customer Satisfaction
Carle Healthcare System

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Revamp Your Employee Recognition Program To Improve Engagement And Increase Customer Satisfaction 

Recognition is an important component of employee engagement, and at Carle Healthcare System, with 6,500 employees across more than 30 locations; they understand that the development of an outstanding employee recognition program is crucial to their success. 

This session will share the Carle Healthcare System’s journey of deploying a new employee recognition program online and offline that has reinforced their values, helped employees feel inspired and excited about the work they are doing, increased engagement, and deepened employees’ commitment to serving their customers. 

This discussion will provide you with a deeper understanding of how to successfully engage your employees, including how to:

  • Align your employee recognition program with corporate values and behavior expectations
  • Deliver simple and creative recognition techniques through your intranet and external website
  • Engage leaders in ongoing recognition efforts
  • Measure and track your recognition efforts to produce better results year after year


Kelly Skinner, Internal Communications Coordinator



avatar for Kelly Skinner

Kelly Skinner

Internal Communications Coordinator, Carle Healthcare Systems
Kelly Skinner has worked in internal communications for Carle Healthcare System in east-central Illinois for four years. During that time she has worked with executive leaders, department managers and front-line employees to create and drive strategic communications for large and... Read More →

Thursday January 29, 2015 3:45pm - 4:20pm PST
San Francisco